Free delivery over £60 (no code)
£3.95 UK DELIVERY ON ALL ORDERS -
All orders are sent on tracked services. One charge covers your entire order, regardless of how many items you buy unless it's over £60 (free).
FREE TRACKED DELIVERY - WHEN YOU SPEND OVER £60
Orders over £60 or more will be dispatched the following day instead of same-day dispatch, Monday to Friday. Free shipping is automatically applied at the checkout.
CHRISTMAS CLOSING & LAST ORDER DISPATCH
Last order before 2pm - Wednesday 18th December
Due to high demand and availablity on our frames please place your order early to avoid disappointment for Christmas.
Azana Photo Frames are closing on Thursday, 19th December 2024 and operating as normal on Friday, 27th December 2024.
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Azana Photo Frames have a business contract with Royal Mail who collects from us daily at 5pm, Monday to Friday, excluding Bank Holidays - usually delivered within 2-3 business working days, (sometimes delays occur)
Tracking status info 'Sender has despatched item' - It has left us on the date stated on your tracking. (our business postage label is only valid on the same day of posting). If your tracking has no update that's because it is not moving through the network due to some delays. When the network are moving you'll see new update.
SMS Message / email - Royal Mail send a tracking update via to your email or text to notify you when your parcel will be delivered. (To recieve a text message - mobile number must be added in the order)
Not going to be in? - Please update the delivery options on the Royal Mail tracking status to change the date to redeliver - this will prolong the delivery, avoid this if you want it sooner.
Instructions to a safe place (in the checkout page) - Please add your note in the 'instructions to a safe place', please include the neighbour's house number or outshed / garage etc.
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Please note that we do not operate at the weekends, please keep this in mind when ordering on a Friday after 2pm cut-off time - your order will not get processed until the following Monday (excluding bank holidays)
ORDERS PLACED
Orders placed before 2pm are dispatched the same day (Monday to Friday)
Orders placed after 2pm are dispatched the following business working day
Orders placed after 2pm on Friday and weekends are dispatched on Monday (if Bank Holiday falls dispatched on Tuesday)
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SPECIAL GUARANTEED DELIVERY - ON REQUEST
Contact Azana Photo Frames to enable this shipping service before ordering.
All items are made to order and please request for a 'Special Guaranteed Delivery' to move your order in front and ship faster to receive next day.
Order before cut-off time, 2pm to receive by 1pm the following day
Excluding Saturday, Sunday and Bank Holidays
There are some exceptions as explained below, (for Special Delivery Guaranteed)
Orders placed before 14.00 on Monday, will be delivered on Tuesday
Orders placed before 14.00 on Tuesday, will be delivered on Wednesday
Orders placed before 14.00 on Wednesday. will be delivered on Thursday
Orders placed before 14:00 on Thursday, will be delivered on Friday.
Orders placed before 14:00 on Friday, will be delivered on Saturday
Orders placed after 14.00 on Friday but before 24.00 on Sunday will be delivered the following Tuesday. (Royal Mail collects from us on Monday)
This service is not available on Saturday, Sunday and Bank Holidays.