Ordered a multi scan photo frame, within minutes of me ordering this I got an email from Karen saying this item was out of stock but more would be coming in soon. Karen kept me informed the whole time. She messaged me within a few days to say she had the item back in stock and told me when it would be dispatched, I received it soon after and it was absolutely beautiful worth the wait, got it personalised with my grandaughters name and now have it on display, had some lovely comments on it. Wish Karen and her business all the very best.
Thank you so much for your review, Sharon - means a lot. I'm glad to provide excellent customer service and was able to keep you updated throughout the process. First time the item was out of stock at the same time of your order in 14 years. I love my business and thank you for your best wishes.
Ordered frames again from Azana for the fifth time and the service was prompt and excellent as always.
All our grandchildren now have one and their parents love them.
I purchased the boys version last year and wanted the same for my little girl. Price is brilliant for the product. Delivery is really fast and the quality is great. They look lovely next to each other. Would definitely recommend to anyone.
I choose the wrong colour mount for my frame so emailed them straight away. I wasn’t sure if they had received my request. After quick delivery I was delighted to open the well packed package to find it was the right colour that I requested. Thank you so much I absolutely love it!!!